Create a unified shopping experience by making all merchandise available, no matter where customers choose to purchase. Take complete control over your inventory and quickly turn your stores into local fulfillment centers.
How to use RFID to leverage stores in your omnichannel strategy
Read our new Omnichannel chapter in our RFID Knowledge hub to learn why stores need to be in the heart of your omnichannel strategy, what extra value RFID brings to your omnichannel strategy, and how to properly equip your stores to handle all these new omnichannel processes
Inventory accuracy, product availability, and omnichannel services in one app
The iD Cloud platform is a cloud-hosted RFID solution that connects your inventory data to create a single stock view with real-time inventory accuracy. Whether inventory is located on your sales floor, distribution center, or on the move in a truck, the iD Cloud platform creates real-time visibility of every item.
Take complete control over your stock and quickly turn your stores into local fulfillment centers. This allows you to offer your customers omnichannel services with the confidence that the product is available.
Enabling ship-from-store, Buy Online Return In Store (BORIS), Buy Online Pickup In-Store (BOPIS) or Click & Collect has never been easier.
Omnichannel order fulfilment
Real-time inventory visibility is the foundation for accurate order fulfillment and a great customer experience. Create a holistic view of inventories from warehouses, stores, and the overall supply chain using an integrated and efficient online order management that relies on RFID data.
Real-time stock
Connect your inventory data and create a single stock view in real-time. Exactly knowing if an item is on your sales floor, on display, or in the stock room allows you to take complete control over your stock and decide whether you sell even the last item also online. This facilitates smooth e-commerce fulfillment from a store.
OMS Integration
The iD Cloud platform can be easily integrated with your Online Order Management (OMS) which gets fed more accurate inventory data in real-time that enables you to determine the best approach to fulfilling the customer’s order and improves the ‘digital availability’: digitizing store stock to boost e-commerce without overstocking.
iD Cloud Omnichannel
Pick & Pack
OMS Connector
Pick & Pack
Pick & Pack lets your store staff find specific products that require action, such as in-store fulfillment. With Pick & Pack, picking orders from a store no longer remains a hassle. Instead, pick & Pack helps your store staff find specific orders that can easily be located using an RFID handheld device.
Utilize the API-based ID Cloud Omnichannel Connector to integrate with Online Order Management (OMS) to benefit from complete stock visibility from source to store quickly. The iD Cloud Omnichannel Connector enables the OMS to determine the best approach to fulfilling the customer’s order. In addition, real-time inventory accuracy allows the OMS to create rules that drive more fulfilled orders.
''Omnichannel is here to stay. So having great stock integrity and an accurate stock file, it's a basic building block that you have to have. RFID will give you that. So it's a must.''
From Chaos to Control We’re excited to invite you to NRF Europe 2025, taking place September 16–18 in Paris. Visit us at Booth C101 | Hall 6 to discover how......
This RFID deployment has significantly streamlined our returns process, allowing us to maintain better inventory accuracy and reduce operational bottlenecks. It’s been a game-changer for Samsøe Samsøe’s operations Tommy Nimand,......
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