iD Cloud Omnichannel

Unify customer experience across all channels

Create a unified shopping experience by making all merchandise available, no matter where customers choose to purchase. Take complete control over your inventory and quickly turn your stores into local fulfillment centers.

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Inventory accuracy, product availability, and omnichannel services in one app

The iD Cloud platform is a cloud-hosted RFID solution that connects your inventory data to create a single stock view with real-time inventory accuracy. Whether inventory is located on your sales floor, distribution center, or on the move in a truck, the iD Cloud platform creates real-time visibility of every item.

Take complete control over your stock and quickly turn your stores into local fulfillment centers. This allows you to offer your customers omnichannel services with the confidence that the product is available.

Enabling ship-from-store, Buy Online Return In Store (BORIS), Buy Online Pickup In-Store (BOPIS) or Click & Collect has never been easier.


Omnichannel order fulfilment

Real-time inventory visibility is the foundation for accurate order fulfillment and a great customer experience. Create a holistic view of inventories from warehouses, stores, and the overall supply chain using an integrated and efficient online order management that relies on RFID data.


Real-time stock

Connect your inventory data and create a single stock view in real-time. Exactly knowing if an item is on your sales floor, on display, or in the stock room allows you to take complete control over your stock and decide whether you sell even the last item also online. This facilitates smooth e-commerce fulfillment from a store.


OMS Integration

The iD Cloud platform can be easily integrated with your Online Order Management (OMS) which gets fed more accurate inventory data in real-time that enables you to determine the best approach to fulfilling the customer’s order and improves the ‘digital availability’: digitizing store stock to boost e-commerce without overstocking.

iD Cloud Omnichannel
Pick & Pack
OMS Connector
Pick & Pack

Pick & Pack lets your store staff find specific products that require action, such as in-store fulfillment. With Pick & Pack, picking orders from a store no longer remains a hassle. Instead, pick & Pack helps your store staff find specific orders that can easily be located using an RFID handheld device.

Learn how to transform your stores into omnichannel hubs
OMS Connector

Utilize the API-based ID Cloud Omnichannel Connector to integrate with Online Order Management (OMS) to benefit from complete stock visibility from source to store quickly. The iD Cloud Omnichannel Connector enables the OMS to determine the best approach to fulfilling the customer’s order. In addition, real-time inventory accuracy allows the OMS to create rules that drive more fulfilled orders.

Learn how to boost e-com fulfillment with store stock

''Omnichannel is here to stay. So having great stock integrity and an accurate stock file, it's a basic building block that you have to have. RFID will give you that. So it's a must.''

Craig McGregor - Global Retail Director, Superdry