The Netherlands, Groenlo | October 8 2019 First Belgian […]
Boston, MA, September 5, 2019
Digital-first activewear brand implements RFID inventory management to improve web order fulfillment and on-shelf availability
Today Nedap announces that digital first activewear brand Outdoor Voices has selected !D Cloud, Nedap’s leading RFID inventory management platform. One of the key objectives within this deployment is achieving full inventory visibility. This implies that all items, whether located in the distribution center or in stores, are consolidated into one centralized inventory hub. This allows Outdoor Voices to further unlock omnichannel services, such as ship-from-store, without the need for separate stock in order to fulfill web orders and replenish stores.
“Outdoor Voices is a revolutionary brand that’s a prime example of fulfilling the omni-channel dream, merging the online and offline experience into one omni-channel”, says Rob Schuurman, President Retail Nedap Inc. “They selected the !D Cloud as a turn-key solution to further enable the omni-channel journey to their customers. One of the key objectives is achieving full and reliable inventory visibility throughout their retail chain to successfully deliver concepts like ship-from-store and BOPIS.”
Stores are community drivers and act as hubs for Recreation and #DoingThings
Nate Peterson, Vice President of Supply Chain at Outdoor Voices comments: “For us as a digitally native brand, it’s important that our online experience mirrors that of our shops and this plays an important part in our strategy of activating locally and amplifying digitally. Our job is ensuring that we have the key partners in place who can provide best-in-class experiences for our customers so that regardless of whether or not they purchase online or through our shops, we send them home with the apparel they’ve been looking for.”
RFID is a no-brainer
The Outdoor Voices team already had experience using RFID and knew the value it brings retail organizations. Kevin Harwood, Vice President of Technology at Outdoor Voices explains: “Nedap enables our store employees to better manage our omnichannel experience, where we can complete inventory counts with 99 percent accuracy and therefore expose our customers to every last unit available within our inventory. This coupled with the seamless integration of our newly implemented NewStore technology will ensure we can serve our customers wherever they are located, online or offline.”
As a digital-first company, online orders play a significant part of Outdoor Voices’ business. Order fulfillment therefore is crucial. One of the key results of the pilot project is that the amount of lost sales due to inaccurate stock dropped significantly. Web orders are located and picked from store shelves using Zebra RFID handhelds equipped with the !D Cloud app. Orders are then shipped from there when they are not available in the distribution center. In addition, in-store safety stocks can be lowered as full inventory visibility allows for efficient replenishment.
Besides the benefits to their omnichannel journey, the use of RFID allows for increased product availability and improved on-shelf availability that has ultimately transpired in a lift for Outdoor Voices.
Hilbert Dijkstra, Director of Business Development for !D Cloud Americas says: “Full inventory visibility paves the way to unmatched omnichannel services, allowing Outdoor Voices to continue their journey of building the No. 1 digital activewear brand. We are looking forward to continuing our partnership with this young and ambitious retailer, enabling them to do what they do best: grow their community and serve them in the best possible way. Wherever, on whichever social platform, and whenever they decide to buy”.
Learn first-hand how Outdoor Voices successfully implemented RFID and how this enables them to unlock omnichannel during the NRF Retail Big Show 2020 in New York City. More info, click here.
The Netherlands, Groenlo, September 3 2019
First RF-based antenna in food retail allows retailers to combine article security and customer-friendliness
Today, Nedap announces the launch of the Checkout Antenna for loss prevention in food retail. The Checkout Antenna can reach an alarm response rate of nearly 100% without the cost of security guards. This new solution also decreases stress caused by alarms for both customers and for checkout staff.
“By introducing the Checkout Antenna, we are making a big step towards bringing together customer-friendliness and security in food retail,” said Dennis Brian, Sales Director of Food Retail at Nedap. “This antenna is placed at the end of the conveyor belt, before the payment terminal. It allows checkout staff and customers to maintain eye contact throughout the process. Staff can respond to a discrete alarm in a natural way causing potential losses to become sales. Stressful situations at the checkout are avoided, which contributes to a pleasant shopping experience while improving article security levels. This results in much higher alarm response rates than with traditional EAS systems positioned at store exits – and without the expense of security guards.”
Suitable for new and existing checkout installations
Nedap has already integrated the Checkout Antenna technology with various leading manufacturers. This allows for ease of integration, a polished finish and ensures optimum use of space in checkout aisles. The Checkout Antenna is also suitable for attaching to existing checkouts, and still utilizes less space than most types of antenna. Closing the gap between loss prevention and inventory management
For more information, visit: https://www.nedap-retail.com/sectors/food/
The Netherlands, Groenlo, August 29, 2019
Full inventory visibility enables improved product availability in both stores and supply chain
Nedap, the global leader in RFID-based retail solutions, announced today Samsøe & Samsøe, one of Denmark’s fastest growing fashion retailers, has selected Nedap leading RFID platform !D Cloud, as a foundation for their RFID implementation. Known as an international brand rooted in Scandinavian simplicity, Samsøe & Samsøe is positioning itself to take RFID beyond the brick and mortar store walls in order to develop a future-proof omnichannel strategy.
Nedap’s !D Cloud enables Samsøe & Samsøe to achieve real-time view on stock levels and their precise location within the store, closing the gap between e-commerce and physical shopping. The application of RFID raises stock accuracy to a minimum level of 98% resulting in improved product availability and increased sales.
“One of our strongest brand values is simplicity,” said Tommy Nimand, CFO at Samsøe & Samsøe. “This is reflected in the design of the collections and is also a major aspect in our shopping experience. Our goal is to achieve full stock visibility through RFID, whether it is in our warehouse or in stores. Solving the out-of-stock challenge unlocks full omnichannel potential and creates the ultimate customer experience across all boundaries in retail. We want our customers to be able to shop everywhere and return anywhere, whether an item is purchased in Copenhagen or in London.”
The newest feature within Nedap’s !D Cloud platform, Virtual Shielding™ (patent pending), benefits Samsøe & Samsøe by allowing store staff to easily read RFID tags by using RFID handheld devices and automatically determine the exact location within a store of RFID tags in an accurate way. This smart allocation technology solves the problem of reading RFID tags through walls and eliminates the need for physical shielding by equipping stock rooms with aluminum foil or RFID blocking paints. This feature saves retailers both time and money.
Guaranteed stock availability in clean flagship store interior
Samsøe & Samsøe’s newly opened flagship store in Copenhagen is designed according to a minimalistic store concept. “In order to ensure the store’s clean look, the number of displayed items is limited to two pieces per style. Nedap’s Virtual Shielding functionality determines which items are located on the store floor and which items are kept in the stock room. This ensures a clean store ambiance, the best customer experience, and ensures we don’t lose a sale due to stock inaccuracy,” said Nimand.
“We are delighted to work with Samsøe & Samsøe because they are committed to an innovative omnichannel strategy that serves their customers,” said Elles te Boome-Harbers, Global Sales Business Developer at Nedap Retail. “Using cloud based RFID as their ‘common language’, enables us to align involved suppliers of such as labels, ERP and POS systems. This ensures the ability to track individual items throughout the entire supply chain” explains Elles te Boome-Harbers. “We are looking forward to further aligning their internal processes to meet customers’ future needs and demands, safeguarding true omnichannel retailing.”
RFID-based Electronic Article Surveillance
In addition to RFID for stock management, Samsøe & Samsøe store entrances are equipped with Nedap iD Top RFID-based overhead EAS systems. This safeguards a high levels of security while maintaining open store entrances. All Samsøe & Samsøe items are RFID tagged at the source of production. This means that no additional loss prevention is needed, as stock is already 100% security tagged. This eliminates additional in-store tagging costs.
Learn more about Omnichannel Excellence during our Retail Round Table in Stockholm, which will be held on October 30th. Click here for more information.
The Netherlands, Groenlo, August 27th 2019
Online academy supports retail executives by providing a resource center of knowledge, study guides, and tests to help aid in adoption and education of RFID technology
Nedap, the global leader in RFID-based retail solutions, today launches the RFID Loss Prevention Academy. This is an online learning environment, which consist of free online courses, study guides and tests. This will help retail executives to develop critical skills, test knowledge, and demonstrate expertise in the area of RFID-based loss prevention.
Rob Schuurman, Managing Director of Nedap Retail comments: “Reduction in inventory due to shoplifting, employee theft, or other errors, significantly impacts a retailer’s bottom line – to the tune of nearly $100 billion annually in direct losses worldwide. Regardless of where retail operations are located, shrink is a universal foe.
Nowadays, RFID is the technology that enables retailers to prevent losses. With this e-learning, we as Nedap are sharing our expertise in the field of RFID-technology. This will help retailers to gain more understanding in the area of RFID-based EAS, enabling them to reduce the impact of losses affecting the retail industry.”
RFID-based EAS technology creates a real-time understanding of what, when and how specific items go missing by integrating item-level inventory and loss prevention data. This new insight leverages EAS and RFID inventory-visibility technologies to provide a complete pictures of loss events to help take loss prevention efforts to the next level.
- Track and manage retail shrinkage from all source to store, in real time
- Facilitate secured & seamless checkouts
- Creating Unique Shopper Experiences with open entrances
- Differentiate between actual store shrink and other forms of inventory distortion
- Pinpoint shrink sources, in the store and all along the retail supply chain
- Ability to respond directly to alarms using an Alarm Notification App
- Analysis of system data, which predicts potential shrinkage
Closing the gap between loss prevention and inventory management
More and more retailers and brands are choosing RFID to gain insight into their inventory at item level. This ensures optimal product availability. The foundation of most RFID implementations is that all items are provided with an RFID label at the source of production. The same RFID label is used for inventory management and item security. This means that no additional loss prevention is needed, as stock is already 100% security tagged from source. This eliminates additional in-store tagging costs and in the same time, it enables retailers to unlock omnichannel services such as secured mobile checkout.
RFID for loss prevention is also available as a stand-alone option. This provides retailers with a future-proof loss prevention system if they prefer to implement RFID for inventory management at a later stage.
For more information regarding the RFID Loss Prevention Academy, visit: www.nedap-retail.com/academy
The Netherlands, Groenlo, 1 May 2019 Nedap’s leading R […]
The Netherlands, Groenlo, 30 April 2019 Smart, proven […]
The Netherlands, Groenlo, 25 April 2019
Free choice of RFID devices allows retailers to use best of breed solutions for stock counting
Nedap announces that it has now completed the integration of all cornerstone Zebra RFID technology for retail in-store stock management within !D Cloud, Nedap’s leading RFID platform. The integrations spans the RFD2000 and RFD8500 series handheld RFID sleds, the TC5x and TC2x series Touch Mobile Computers and the ZD500r and ZT400 series RFID printers.
Remarkable is deep level of support that !D Cloud offers for the RFD sled devices, where even the firmware updates are managed through the !D Cloud solution. For the printers !D Cloud uniquely offers in-app printing of individual RFID labels or complete shipment that come into a store without RFID labels for the manufacturer. Here the label template and Zebra Programming Language (ZPL) print commands are managed directly from the !D Cloud App via in-store Wi-Fi to the printers, thus eliminating the requirement and costs of label print software.
Jeroen Struycken, Global Director of Business Development at Nedap Retail comments: “We see an increased demand for RFID solutions in retail and as the leading RFID provider we want to offer our customers the choice of the best products out there. By nature !D Cloud is hardware agnostic and support a multitude of RFID devices, but having the width of the Zebra equipment as a standard in our toolbox is a big plus.“
The recent Zebra TC20 PDA and RFD2000 handheld UHF RFID sled, combined with Nedap’s !D Cloud solution. will presented at the Nedap booth #5B60 at RetailEXPO 2019, which will be held at the Olympia in London on May 1-2.
MishiPay mobile self-checkout integration with !D Cloud […]
Groenlo, The Netherlands, 9 April 2019
Nedap today announces, warranty on all new iSense-based EAS systems will be extended for up to 5 years. This applies to connected systems opted with a Fast Remote Service subscription, installed after March 31st.
It is essential for retailers to make sure their EAS systems are well-ran, in order to prevent losses by e.g. theft. Nedap provides an online platform, allowing to solve 81% of the service calls remotely, without the need to dispatch a technician to the store. This keeps system downtime to a minimum, saving retailers both time and money on maintaining EAS systems.
Rob Schuurman, Managing Director of Nedap Retail explains: “Connectivity already is widely adopted amongst retailers in order to give their customers the best possible shopping experience. You can tell by the fact that data-driven concepts such as Secure Mobile Payment are gaining popularity.
We decided to extend warranty on connected iSense systems in our belief that connectivity is also key in unburdening the modern retailer. Trouble-free operation enables retailers to do what they do best: serving their customers.”
Nedap iSense EAS products have a standard warranty term of 1 year. Extended Warranty will be available for new stores with connected systems for the period of a Fast Remote Service contract (3 or 5 years) after March 31 2019.
For more information about Nedap’s warranty service please visit: www.nedap-retail.com/warranty
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