America Today selects Nedap’s RFID solution

First RFID rollout on the Dutch retail market

Groenlo, The Netherlands, 19 January 2019

Fashion retailer America Today, part of Coolinvestments, has decided to implement Nedap’s !D Cloud RFID software at its 69 stores in the Benelux countries to structurally raise stock accuracy and, as a result, guarantee product availability. The rollout is planned for the second half of 2019.

Looking for the business case
In the autumn of 2018, America Today started a pilot together with Nedap in 3 stores, to investigate whether there was actually sufficient basis for a business case. During the course of the pilot, a weekly stock count was performed using the !D Cloud software and a RFID handheld reader, which resulted in an improvement in stock accuracy from 75% on average to 98%.

Jonathan Kahn, CFO of America Today, explains: “We realised that our stock accuracy was going to be a huge bottleneck for our omnichannel ambitions. That is why we started investigating, together with Nedap, whether we had a business case, and it turned out that we actually had one. We opted to follow the GS1 standards, so as to offer the cooperation with all our Supply Chain partners more opportunities in the future. We are fully convinced that RFID will be a great help to us in gaining more insight into and control of our stock.”

Arjan Pruiksma, Business Developer at Nedap Retail, adds: “We are very pleased that America Today has become the first clothing retailer in the Netherlands to implement RFID with Nedap. Similarly to other retailers, America Today does not have reliable stock data, which prevents it from truly integrating its stores and online channels. We are really looking forward to starting this RFID journey together.”

Stock accuracy with RFID
Nedap’s !D Cloud software suite is a SaaS (Software as a Service) solution which was especially developed for the retail sector. The software provides insight into stock levels and the exact location of each item. This also provides the basis for omnichannel concepts such as Click & Collect and Ship-from-Store. Kahn: “Our biggest driver is omnichannel, but a technology like RFID really tempts you to do everything at once. We opted to place our initial focus on maximising results with the lowest possible level of complexity. The first results are very promising, and the stores are enthusiastic as well. We cannot wait to get started.”

###

Media contact:
Robin van Stenis
Director Global Marketing
EU +31 6 25 24 95 24
US +1 (781) 557-8002
robin.vanstenis@nedap.com
www.nedap-retail.com

Nedap’s !D Cloud software selected for first large-scale RFID deployment in the African retail market

January 11, 2019 – South African value retailer Ackermans has signed a three-year contract with Nedap for the supply of !D Cloud, Nedap’s leading RFID software platform, to its 800 stores in Southern Africa. Ackermans is the first retailer in Africa to roll out RFID on such a large scale. The primary objective of this endeavor is to increase in-store stock accuracy in order to optimize replenishment processes from warehouse to stores.

Marius Jordaan, Operations Systems Manager at Ackermans explains: “We know that the on-shelf availability of our apparel items is crucial in our large-format stores. If a certain size is missing, we will lose that sale. We understand that RFID is the ideal solution to raise stock accuracy and to guarantee that the full size range is always available on the sales floor.”

Proving the business case
The decision to roll out Nedap’s !D Cloud software was preceded by a proof-of-concept at ten stores to confirm the RFID business case. During the proof-of-concept, weekly RFID cycle counts resulted in approximately 98% stock accuracy. This led to improved product availability and, ultimately, increased sales.

Helmuth Luttig, Commercial Director comments: “We knew that selecting the correct platform partner would be critical to the success of our project, therefore after extensive market research, we selected Nedap as our long-term service provider. Key reasons for selecting Nedap is their ability to scale, their cost-effective software, their extensive roll-out experience, and their community-based feature development program.”

Mark Kasbergen, International Business Development Manager at Nedap Retail, concludes: “What makes this RFID deployment unique is that, together with our local partner StegTech, we have successfully managed to build a business case for value retail. This project clearly shows the profound benefits associated with increased in-store stock accuracy. We are proud of our achievement as well as the learnings gained by signing up the first Southern African retailer for a large-scale, source-tagged RFID rollout in the region”.

###

Nedap:
Robin van Stenis
Marketing Director Americas
Robin.vanstenis@nedap.com

Nedap at NRF Retail’s Big Show: Fastest growing RFID platform now available in the US

January 10, 2019 – At the upcoming NRF retail’s Big Show in New York, from 13 to 15 January 2019, Nedap (booth #4547) officially launches the !D Cloud software platform in the US. !D Cloud enables retailers to boost the inventory visibility in retail organizations, leading to a perfect on-shelf product availability and enabling true Omnichannel retailing.

“!D Cloud is the fastest growing RFID platform in the market with major roll-outs in Europe and South Africa over the past years. We also already deployed several stores in the US for our global customers, but now the time is here that we are ready to deploy major projects in the US with a dedicated local team,” states Rob Schuurman, Managing Director at Nedap Retail.

Inventory visibility with RFID
The !D Cloud software suite is a Software-as-a-Service solution specifically developed for retail applications, giving retailers the quickest route to implement RFID and improve their in-store stock accuracy to over 98%. The detailed insights into the stock accuracy and the exact location of each item is also the basis to successfully introduce Omnichannel concepts like “click & collect”, “ship-from-store” or “buy online & return offline” without adding complexity or a separate supply chain.

Schuurman comments: “We continuously strive to lower the barriers for RFID. The latest feature we have developed is ‘virtual shielding’, which provides reliable sub-location data and eliminates the need for ‘physical shielding’. In our view, this is another breakthrough to make it easier and more cost-effective for retailers to deploy RFID.”

###

Nedap:
Robin van Stenis
Marketing Director Americas
Robin.vanstenis@nedap.com

THE LOSS PREVENTION FOUNDATION (LPF) ANNOUNCES NEDAP AS NEDAP AS RFID PARTNER

Nedap Supports the LPF by sharing RFID expertise

Matthews, NC, December 17, 2018 – The Loss Prevention Foundation (LPF) announced that Nedap has increased its level of partnership from Diploma to Doctorate. Nedap, the global leader in RFID retail solutions will share their expertise by contributing to the new RFID content for the LPC and LPQ certification courses. As a Doctorate Level Partner, Nedap will also be able to award numerous certification course scholarships for retailers, universities, and internal associates.

“We are ecstatic to announce our enhanced Doctorate Level Partnership with Nedap,” said Terry Sullivan, LPC, President of The Loss Prevention Foundation. “By partnering with the LPF, and their willingness to share their expertise and contribute to the RFID coursework within the LPC and LPQ courses, they continue to demonstrate their commitment to the loss prevention and asset protection industry. Our partners are vital to the continuation of our mission to advance the retail LP/AP profession by providing relevant, convenient and challenging educational resources. Through their expertise, our partners continue to advance our content to provide all LP/AP professionals advanced educational resources to excel in this ever-changing industry.”

“Nedap is proud to support the Loss Prevention Foundation through providing the most current and relevant education and expertise in RFID technology for LP/AP professionals,” said Patrick O’Leary, Vice President & General Manager, Americas Retail at Nedap. “As the global leader, we continue to constantly innovate and refine our solutions to enable our customers to solve their shrinkage challenges. Our partnership with the LPF helps us participate and learn from the industry to facilitate that mission.”

About The Loss Prevention Foundation:
The Loss Prevention Foundation (LPF) is a not-for-profit 501c(6) organization founded in 2006, by industry leading professionals to serve the loss prevention /asset protection industry.  An international leader in educating and certifying loss prevention and asset protection professionals, LPF is responsible for administering the industry’s only internationally sanctioned LP credentials: LPQualified (LPQ) and LPCertified (LPC). With 24/7 online educational resources and a professional membership program, the LPF is able to educate the industry like no other organization of its kind, in the world.  LPF is also focused on driving more talent to the industry from colleges, universities, military and law enforcement through its Academic Retail Partnership Program and its Hire A Vet Program. For more information, visit www.losspreventionfoundation.org.

About Nedap
Since the company’s founding in 1929, Nederlandsche Apparatenfabriek ‘Nedap’ N.V. has been manufacturing smart technical applications for the challenges of today and tomorrow, and selling them all over the world. Headquartered in Groenlo in the Netherlands, Nedap boasts a workforce of approx. 680 employees and operates on a global scale, while the company has been listed on Euronext Amsterdam since 1947.

Nedap helps retailers permanently prevent losses, optimize stock levels and simplify the multi-store retail management. For more information, visit www.nedap-retail.com

MEDIA CONTACTS
Loss Prevention Foundation:
Ashley Bartol
ashley.bartol@losspreventionfoundation.org

Nedap:
Robin van Stenis
Marketing Director Americas
Robin.vanstenis@nedap.com

Introducing Tom Bolanos: Account Executive & RFID Expert

Tom Bolanos, Account Executive, first joined Nedap nearly two years ago, bringing a wealth of knowledge in the RFID space. His extensive experience includes working for an RFID label manufacturer and providing RFID hard tags and labels to various industries before joining the Nedap team. This makes Tom an incredible asset to Nedap’s customers who may be curious about the best practices of tagging.

“What makes me successful is a simple philosophy I have each day I go to work,” said Tom. “My entire mission is to learn. I learn how my customers approach technology, how they typically go about solving their challenges, and how their business operates daily. This puts me in the best position to provide only those solutions that fit within my customers’ operations, and their future roadmap of technology.”

When asked what he likes about working for Nedap, Tom explained, “I absolutely love working for a company who is on the cutting edge of RFID technology. Because of Nedap’s global footprint, the experience levels within the organization allow for a top-of-the-line support team. Because of this, Nedap already has a developed tried and true solution for nearly any challenge our customers face. This is something none of our competitors can offer.”

On a more personal note Tom enjoys playing golf, a sport he took up at age fifteen with his high school team and continued throughout his college career. That means that if you’re looking for someone to beat in golf, Tom is probably not your guy! His best golf score is 66, which he achieved on two separate occasions.

When asked what he feels his best qualities are, Tom simply stated, “I do what I say I’m going to do, when I say it. It may sound simple, but so many people fail to deliver on even the simplest commitments. I take pride in meeting all deadlines I commit to because there’s no better way to show my customers I care.” 

Want to know what RFID can do for you? Click here to ask Tom! 

Nedap will join The Foot Locker Foundation together with members of the athletic industry for its 18th annual “On Our Feet” fundraising gala.

Nedap will join The Foot Locker Foundation together with members of the athletic industry for its 18th annual “On Our Feet” fundraising gala. The event, which will take place on Tuesday, October 23 at New York City’s Pier Sixty at Chelsea Piers, will benefit educational and other youth initiatives supported by the Foot Locker Foundation.

About The Foot Locker Foundation

The Foot Locker Foundation, Inc. has always been firmly committed to giving back to the communities we are a part of and serve. Our mission is to promote a better world for today’s youth by creating, developing and supporting innovative educational programs and encouraging health and well-being through physical activity. Through our contributions, leadership and efforts, we strive to empower young people to achieve their goals and be successful in life.

About Nedap

Since the company’s founding in 1929, Nederlandsche Apparatenfabriek ‘Nedap’ N.V. has been manufacturing smart technical applications for the challenges of today and tomorrow, and selling them all over the world. Headquartered in the Netherlands, Nedap boasts a workforce of approx. 680 employees and operates on a global scale, while the company has been listed on Euronext Amsterdam since 1947.

Nedap helps retailers permanently prevent losses, optimize stock levels and simplify the multi-store retail management.

From Competition to Imitation

Technological advancements are the cornerstone of the Information Age. Because of this, many great technological inventions build off one another. For example, the internet had to be invented before Google could have been created to help make it a more productive tool. In addition, microchips had to be perfected in order for smartphones to be invented. These two instances exemplify how human ingenuity should work. People from many walks of life work with the inventions of others to create original, useful products.

With this same principle in mind, Solutions Providers who manufacture their own products not only build upon their own inventions, but also build upon existing technologies. Consider Electronic Article Surveillance (EAS) technology. Although Nedap did not invent EAS technology, we successfully made it the best it can be by making our EAS systems RFID-capable, and by inventing Dynamic Beam Steering Technology. Consider Nedap’s !D Top, our signature ceiling-mounted RFID reader that takes up no selling space in the store, offers reliable detection and prevents false alarms with state-of-the-art tag filtering and direction detection. The !D Top, is equipped with a sophisticated antenna array that dynamically creates a multitude of independent beams in different directions. With this Dynamic Beam Steering functionality, the smart integrated reader determines whether a tagged product is really moving or if it is stationary.

Consider these advantages for Loss Prevention:

When using Dynamic Beam Steering within the EAS solution, the following issues are reduced:

  • People walking too close to the EAS system, which previously has caused false alarms.
  • Items that were only read due to reflections (e.g. people with metallic shopping carts or suitcases) causing false alarms.
  • Merchandise stored outside of the store being brought into the store caused false alarms. Nedap’s

Dynamic Beam Steering technology distinguishes between outgoing and incoming labels, thereby

reducing false alarms.

Nedap’s use of RFID and our invention of Dynamic Beam Steering technology are perhaps the most important new advancements for an antiquated EAS technology. This has never been clearer when one considers how Nedap’s competitors have imitated this technology. But as with most imitations, they are fraught with service issues and other technological missteps.

Today, retailers need to be customer-centric. Installing security systems like EAS and having to contend with false alarms is a recipe for disaster. EAS systems, with or without RFID technology, negatively impact the customer experience and in today’s retail environment, customer experience is the golden goose. Charles Caleb Colton once said, “Imitation is the sincerest form of flattery” and some may subscribe to that. But there is another interesting quote about imitation that seems more fitting in the world of technology:

In everything truth surpasses the imitation and copy.” – Marcus Tullius Cicero

Want to learn more?

Download our whitepaper “Dynamic Beam Steering” and learn more about the benefits of using Dynamic Beam Steering for Loss Prevention.

Saving the Sale: LP’s Newest Hat

Everyone in the retail profession knows that the face of Loss Prevention/Asset Protection (LP/AP) has changed several times over the last several decades, with good reason. Although it may seem untrue at times, the retail industry changes quite frequently. When gasoline prices increase, retail sales soften. When the housing market is booming, retail sales also improve. And those are just the first layer of levers that affect retail sales. Deeper KPI’s, such as the unemployment rate, can have a long-lasting impact on sales, both good and bad depending on the actual rate. Yet, regardless of how consumers react to whichever lever is pulled, how each retailer will fare is determined mostly by one very important factor: inventory levels.

Time for Another Change

Going from the title of Loss Prevention to Asset Protection never became a mandate. In fact, the departmental name change was such a slow burn in the industry that it actually fizzled out before fully catching on. Today, both terms are used interchangeably for the most part. However, some say a new change in titles is looming on the horizon, and an increasing number of indicators tends to support the claim. Imagine LP/AP executives having new titles designed to describe the one area in which they can make the most impact on the health of an organization. What might that title look like? Some say a new title that is inclusive of Inventory Management. After all, poor inventory issues, such as out-of-stocks, are costing retailers $984 billion in lost sales worldwide, $144.9 billion of which is from North America alone. That’s 984,000,000,000!

With inventory levels emerging as the top priority for retailers’ survival, someone has to take the proverbial bull by the horns and start making some positive waves. Who better than the LP/AP department? Truth be told, there is no department in retail more equipped to address this problem than LP/AP professionals. The LP/AP department is the only team with its hands deeply embedded in every other department. From Merchandising, Operations and Logistics, to Procurement, Human Resources and Financial Accounting, no other department can make a more positive impact in the shortest possible timeframe.

The Current State of Retail

In recent webinar hosted by the IHL Group, a leading global research and advisory firm specializing in technologies for the retail and hospitality industries, it was revealed that consumers experience an out-of-stock situation as often as 1 in 3 shopping trips. According to the IHL Group, the consumers define an “out-of-stock” as any time they come into a store with intent to buy and leave for any reason other than the price is too high. This could mean that a store may have the desired item somewhere in the store, such as the rear stockroom or in the wrong location, but the shelf that was supposed to display the item was empty. Either way, poor inventory management is the culprit.

The world of online shopping has magnified the inventory management problem for retailers. Prior to online shopping, consumers had no choice but to wait for an item to be restocked by the retailer or simply visit another of the retailer’s locations. Today, consumers are just a few clicks away from finding the exact same item and having it delivered to their doorstep within 24 hours – much faster than it would take the retailer to reorder and restock the same item. In fact, IHL Group states that 24% of Amazon shoppers first sought their desired item in a retail store.

The Future of Retail

If a retailer was able to boast a 3.4% increase in same-store-sales, it would be a triumphant close to a magnificent year. Yet 3.4% in same-store-sales is exactly what retailers are losing due to poor inventory management practices that lead to out-of-stocks.

Retail executives are well aware of this problem. They have been implementing new processes, technologies and systems for several years trying to address the issue. Although some have seen improvements, most are still unhappy with their in-stock positions. To date, many experts point to only one technology as the savior against brick-and-mortar decline – RFID.

When utilized properly, RFID technology allows retailers, at store level, to know exactly what inventory they have in the store and its precise location. When integrated properly with other store systems, it can be used to ensure stock replenishment occurs before an out-of-stock situation damages a customer/retailer relationship. RFID also reduces “sweethearting” by dishonest employees, and virtually eliminated Refund Fraud by those attempting to obtain refunds for merchandise never purchased.

The face of the LP/AP professional is changing, and how it changes is really up to these professionals themselves. Those who elect to maintain the status quo within their currently defined duties will find themselves struggling to compete within the next few years. However, those who have the courage to walk into the CEO’s office and ask to get involved in solving the inventory management epidemic will undoubtedly flourish in this crazy new World of Retail.

Crawl Before You Walk – Walk Before You Run

The beauty of today’s RFID technology offerings is that retailers do not have to take a full plunge right away. It is not necessary to implement an entire RFID infrastructure in order to adopt the technology. Many retailers choose to begin with RFID-capable EAS systems. These systems act as traditional EAS, yet they have the capability of reading RFID tags when the retailer is ready to implement that particular phase of their RFID endeavor.

LP/AP executives have an obligation to offer up solutions to their respective organization’s profitability woes. This obligation doe not begin and end with theft prevention, fraud prevention and paperwork/pricing errors. Those days are long gone. Today’s LP/AP executives must become knee-deep in all aspects of profit erosion, such as out-of-stocks. Inventory Management is at the core of what LP/AP teams do. Ensuring inventory and pricing accuracy, coupled with protecting inventory from theft and fraud make up the ingredients required for the most successful retail Loss Prevention and Asset Protection careers.

Change in the retail industry has us all in check. It’s your move.

“In times of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.” Eric Hoffer

Want to learn more?

Download our eBook “20 Loss Prevention Must Haves” and find out what EAS features will allow you to cut your losses by an additional 20% and build a competitive advantage at the same time.

CONTROLTEK Recognizes Nedap as Premier Partner

Boston, Ma., (May 25, 2018) – Nedap has been recognized as a Premier Partner by CONTROLTEK, an emerging leader in retail product protection.

“Nedap has an impressive track record of innovation in both RFID and EAS space,” said Rod Diplock, CONTROLTEK’s CEO.  “Over the years we’ve built a strong partnership together, and jointly delivered thousands of EAS and RFID systems to North American retailers.  Merging Nedap’s advanced and easy-to-use technology with CONTROLTEK’s First Time Right solutions delivery program, we’ve also jointly delivered an unsurpassed level of satisfaction for our mutual customers.  In recognizing Nedap as our Premier Partner we are reaffirming our commitment to this long-term partnership and to our clients.”

“At Nedap Retail, our mission is to move markets with technologies that matter,” said Patrick O’Leary, Vice President and General Manager, Nedap Retail North America., “In CONTROLTEK we recognize a strong partner that has proven itself in deploying and supporting our technology with the highest level of quality, and are happy to be recognized as their Premier Partner.”

The two companies will jointly and separately showcase the latest in EAS and RFID at the upcoming NRF Protect conference in Dallas, from June 11 to 13.

Nedap and CONTROLTEK executive teams at the recent RILA conference in Orlando. Patrick O’Leary, second from the left, and Rod Diplock, third from the right.

RBTE 2018: Nedap showcases RFID solutions

“EAS in the Cloud” & “RFID in the Cloud” for secured mobile payments & Omnichannel

Groenlo, The Netherlands, 30 April 2018

At the upcoming RBTE trade show in London, from 2-3 May 2018, Nedap (booth D105) presents its latest RFID solutions that boost the product availability in retail stores. The featured innovations for effective loss prevention and improved stock management lead to a perfect on-shelf product availability and enable true Omnichannel retailing.

Nedap & MishiPay showcase “EAS in the Cloud”
An increasing number of retailers is offering alternatives to the traditional point-of-sale by offering the possibility to their customers to do the payment on their own mobile device. These ‘seamless checkout experiences’ however conflict with traditional EAS solutions. At RBTE, Nedap and MishiPay showcase how mobile payments can be combined with RFID-based EAS systems to effectively prevent merchandise from being stolen.

Stock accuracy & Omnichannel with “RFID in the Cloud”
The !D Cloud software suite is a Software-as-a-Service solution specifically developed for retail applications, giving retailers the quickest route to implement RFID and improve their in-store stock accuracy to over 98%. The detailed insights into the stock accuracy and the exact location of each item is also the basis to successfully introduce Omnichannel concepts like “click & collect” or “buy online & return offline” without adding complexity or a separate supply chain.

###

Learn more about what you can expect at RBTE 2018

Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
T +31 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

Copyright © 2017 Nedap - Technology that matters - All rights reserved | Disclaimer