50 Tweetable 2015 Loss Prevention Statistics

I love data! I like to measure, analyze and report on progress made, challenges mastered and new opportunities pursued. In the loss prevention and retail field, a lot of professionals share this love of data with me — for an excellent reason. It makes us more confident in the decisions we make; it makes us sound smart, and it allows us to provide tangible proof to an argument.

Because we love data so much, we put together a list of 50 statistics and data points that all center on loss prevention, shrinkage, and the retail industry.

To make sharing a lot easier, we also made them tweetable. To tweet a statistic, simply click on the Twitter icon and a new window will pop up — ready with the tweet — just click tweet and it will post the update to your Twitter account.

To keep this page handy, we recommend bookmarking it and feel free to refer to it in any blog posts you write. 

General Loss Prevention Statistics:

  • In 2014, American retailers lost $44 billion in potential sales due to shrinkage. (Source: NRF Retail StudyTweet: American retailers lost $44bn in sales due to shrinkage in 2014 #retail http://ctt.ec/2e0eQ+
  • #Shoplifting is #1 cause of shrinkage (37%) for US retailers in 2014. (Source: NRF Retail StudyTweet: #Shoplifting is #1 cause of shrinkage (37%) for US retailers in 2014. http://ctt.ec/4T5_k+
  • Employee theft contributed 34.5% to $44bn lost #retail sales in 2014. (Source: NRF Retail StudyTweet: Employee theft contributed 34.5% to $44bn lost #retail sales in 2014. http://ctt.ec/fx34I+
  • Admin errors (16.5%) and vendor fraud (6.8%) contribute to $44bn shrinkage problem. (Source: NRF Retail StudyTweet: Admin errors (16.5%), vendor fraud (6.8%) contribute to $44bn shrinkage http://ctt.ec/33R7z+
  • Retailers lost about 1.38% of retail sales to shrinkage. (Source: NRF Retail StudyTweet: Retailers lost about 1.38% of retail sales to shrinkage #lossprevention http://ctt.ec/Rpcr3+
  • Technology matters. Shrinkage % down in US for 1st time in 24 years. (Source: NRF Retail StudyTweet: Technology matters. Shrinkage % down in US for 1st time in 24 years. http://ctt.ec/ULwdd+
  • Shrinkage costs US shoppers about $300 per household every year! #lossprevention Tweet: Shrinkage costs US shoppers $300 per household every year! #lossprevention http://ctt.ec/85u6g+
  • 1 out of 11 Americans (approximately 27 million) shoplift. (Source: NASP)  Tweet: 1 out of 11 Americans (approx. 27 million people) shoplift. #retail http://ctt.ec/3eJ93+
  • More than 10 million people have been caught shoplifting in the last five years. (Source: NASPTweet: +10mn. people have been caught #shoplifting in the last 5 years. http://ctt.ec/5foYc+

Data To Effectiveness Of Loss Prevention:

  • Only 60% of EAS pedestals were able to read products with a soft tag inside (Source: Hayes and Blackwood Study) Tweet: Study: Only 60% of #EAS pedestals read products with a soft tag inside. http://ctt.ec/9fx3J+
  • In 91% of stores visited, there was no form of acknowledgment by any person in the store when an alarm was activated. (Source: Hayes and Blackwood Study) Tweet: Study: In 91% of #retail stores, there was no reaction after EAS alarm! http://ctt.ec/05F2b+
  • Only 5% of staff responses to a #lossprevention alarm is “meaningful” e.g., checking the receipt or identifying the product that triggered the alarm. (Source: Hayes and Blackwood Study) Tweet: Only 5% of staff responses to a #lossprevention alarm is “meaningful” http://ctt.ec/SX4ba+

Loss Prevention Budget Statistics:

  • #Lossprevention budgets represented less than 1% of overall 2014 sales. (Source: NRF Retail StudyTweet: #Lossprevention budgets represented less than 1% of overall 2014 sales. http://ctt.ec/W1gJI+
  • 39.4% of retailers increased their #loss prevention budget for 2015 (Source: NRF Retail StudyTweet: 39.4% of retailers increased their #loss prevention budget for 2015 http://ctt.ec/4XYe1+
  • Over one third (36.6%) of US retailers keep #lossprevention budgets the same in 2015. (Source: NRF Retail StudyTweet: 36.6% of US retailers keep #lossprevention budgets the same in 2015. http://ctt.ec/H_fiW+
  • 23.9% of retailers in the US decreased #lossprevention resources.(Source: NRF Retail StudyTweet: 23.9% of retailers in the US decreased #lossprevention resources. http://ctt.ec/lfM9b+
  • Specialty apparel retailers spent an average of 0.63% of sales on loss prevention measures (Source: NRF Retail StudyTweet: Specialty apparel retailers spend 0.63% of sales on #lossprevention http://ctt.ec/tyUBd+
  • US grocery stores allocate only 0.36% of sales to reducing shrinkage. (Source: NRF Retail StudyTweet: US #grocery stores allocate only 0.36% of sales to reducing shrinkage. http://ctt.ec/mB6dx+

Employee Theft & Organization-Wide Measures To Prevent Shrinkage:

  • 75% of employees steal at least once. (Source: U.S. Chamber of Commerce) Tweet: 75% of employees steal at least once. http://ctt.ec/7c9ME+ #retail #lossprevention
  • US retail employees are responsible for 39% of inventory losses. (Source: Global Theft Barometer) Tweet: US #retail employees are responsible for 39% of #inventory losses. http://ctt.ec/Hayf4+
  • Worldwide, the rate of employee theft of overall shrinkage is 28%. (Source: Global Theft Barometer) Tweet: Worldwide, the rate of employee theft of overall shrinkage is 28%. http://ctt.ec/XucR3+
  • 89% of retailers conduct criminal conviction checks pre-hiring. (Source: NRF Retail Study) Tweet: 89% of #retail stores conduct criminal conviction checks pre-hiring. http://ctt.ec/PG7a9+
  • 86% of retailers conduct multiple interviews before hiring a new worker. (Source: NRF Retail Study) Tweet: 86% of retailers conduct multiple interviews before hiring a new worker http://ctt.ec/7IcVs+
  • 73% verify employment history of potential employees before hiring. (Source: NRF Retail Study) Tweet: 73% of retailers verify employment history of potential employees. http://ctt.ec/RdvT3+

Industry Specific Loss Prevention Statistics:

  • Meat, next to alcohol, is one of the higher-priced items in any grocery store — Purloined Sirloin being the hottest item. Tweet: Meat remains the most attractive category for shrinkage. #retailhttp://blog.nedapretail-americas.com/2015-loss-prevention-statistics
  • Men’s and women’s specialty apparel stores and supermarkets are pre-employment screening leaders, with 92% checking criminal convictions and 83% verifying past employment. (Source: NRF Retail StudyTweet: Specialty apparel stores / supermarkets do most pre-hiring screening. http://ctt.ec/7bfcL+
  • Grocery stores and supermarkets reported 100% criminal background checks (Source: NRF Retail StudyTweet: Grocery stores, supermarkets reported 100% criminal background checks http://ctt.ec/NV68e+
  • 83% of retail stores test for drugs prior to employment. (Source: NRF Retail StudyTweet: 83% of grocery stores test for drugs prior to employment.  #retail http://ctt.ec/mgDyU+

General Retail Statistics

  • 98.6% of all retail businesses have less than 50 employees. (Source: NRF Retail Impact Study)  Tweet: 98.6% of all #retail businesses have less than 50 employees. http://ctt.ec/oFdZK+
  • Nearly all purchases (90%) happen in a physical store. (Source: A.T. Kearney) Tweet: Nearly all purchases (90%) happen in a physical store. #retail http://ctt.ec/hn15C+
  • 28% of shoppers enjoy seeing what other customers have purchased. (Source: UPS Report) Tweet: 28% of shoppers enjoy seeing what other customers have purchased. http://ctt.ec/TZobG+
  • 30% of buyers appreciate seeing on-screen recommendations based on their listed preferences.  (Source: UPS Report) Tweet: 30% of buyers want on-screen recommendations based on preferences. http://ctt.ec/Eb06s+

Age & Gender Differences In Shoplifting:

  • Men and women shoplift about equally as often – but for different reasons. (Source: NASP)  Tweet: Men and women shoplift equally as often - but for different reasons. http://ctt.ec/fIEx2+
  • Approximately 25% of shoplifters are kids, 75% are adults. (Source: NASPTweet: Approximately 25% of shoplifters are kids, 75% are adults. http://ctt.ec/NUKC3+
  • 55% of adult shoplifters say they started shoplifting in their teens. (Source: NASPTweet: 55% of adult shoplifters say they started #shoplifting in their teens. http://ctt.ec/_EKB8+
  • Many shoplifters buy and steal merchandise in the same visit. (Source: NASPTweet: Many shoplifters buy and steal merchandise in the same visit. #retail http://ctt.ec/b92xy+
  • Shoplifters commonly steal from $2 to $200 per incident depending upon the type of store and item(s) chosen. (Source: NASPTweet: Shoplifters commonly steal from $2 to $200 per incident. #shoplifting http://ctt.ec/m0777+
  • Shoplifting is often not a premeditated crime. 73% of adult and 72% of juvenile shoplifters don’t plan to steal in advance. (Source: NASPTweet: Almost 3/4 of shoplifters don’t plan to steal in advance. #shoplifting http://ctt.ec/56LfY+
  • 89% of kids say they know other kids who shoplift. 66% say they hang out with those kids. (Source: NASPTweet: 89% of kids say they know other kids who shoplift. http://ctt.ec/5Q3zB+

Organized Retail Crime:

  • 3% of shoplifters are “professionals” who steal solely for resale or profit as a business. (Source: NASPTweet: 3% of shoplifters are “professionals” stealing for resale or profit. http://ctt.ec/EfbZ4+
  • “Professional” shoplifters are responsible for 10% of the total dollar losses. (Source: NASPTweet: “Professional” shoplifters are responsible for 10% of the total dollar losses. http://ctt.ec/Udrs1+
  • The vast majority of shoplifters are “non-professionals” who steal, not out of criminal intent, financial need or greed but as a response to social and personal pressures in their life. (Source: NASPTweet: Most shoplifters steal as a response to social or personal pressures. http://ctt.ec/8vlUy+
  • Shoplifters say they are caught an average of only once in every 48 times they steal. (Source: NASPTweet: Shoplifters say they are caught only once in every 48 times they steal. http://ctt.ec/sf5LA+
  • They are turned over to the police 50% of the time. (Source: NASPTweet: Shoplifters are turned over to the police 50% of the time. #retail http://ctt.ec/8J77_+

The Hard-To-Break Habit Of Shoplifting

  • 57% of adults say it is hard for them to stop shoplifting. (Source: NASP)  Tweet: 57% of adults say it is hard for them to stop #shoplifting http://ctt.ec/rD6Lq+
  • 33% of juveniles cannot stop #shoplifting after getting caught. (Source: NASPTweet: 33% of juveniles cannot stop #shoplifting after getting caught. #retail http://ctt.ec/_B02z+
  • Most non-professional shoplifters don’t commit other types of crimes. (Source: NASPTweet: Most non-professional shoplifters don’t commit other types of crimes. http://ctt.ec/fTLIu+
  • Habitual shoplifters steal an average of 1.6 times per week. (Source: NASPTweet: Habitual shoplifters steal an average of 1.6 times per week. #retail http://ctt.ec/culCY+
  • Many shoplifters steal for the incredible “rush” or “high” feeling of “getting away with it”. (Source: NASPTweet: Many shoplifters steal for the rush / feeling of getting away with it. http://ctt.ec/UbS6v+
  • Drug addicts, who have become addicted to shoplifting, describe shoplifting as equally addicting as drugs. (Source: NASPTweet: Drug addicts describe #shoplifting as equally addicting as drugs. http://ctt.ec/223Gt+

Have you come across a loss prevention or retail statistics you would like to add? Please share them with us in the comment section bel

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