The Consumer Push for Mobile Pay Checkouts

“What’s a Cashier?”

Checkouts haven’t changed since the beginning of retail. Sure, there are different models of the checkout, such as customer-unload designs, cashier unload designs, and even self-checkouts. But all of these types of checkouts have one thing in common: Cashiers.

With the Mobile revolution and the continued development of RFID technology, checkouts as we know them will soon be a thing of the past. This is not just a sci-fi vision into some impossible future. This is our new reality. Some say that within the next 10-20 years, children will be asking, “What’s a cashier?”

Winners Always Want the Ball

Some retailers will wait on the sidelines as their more in-tune-with-reality competitors pass them by in this new world. Unfortunately for them, they may never recover. In his recent blog, The Missing Piece in the Mobile Payment Puzzle and How RFID Completes It, RFID expert Hilbert Dijkstra lays out not only the benefits of mPOS, but also how retailers can protect their merchandise in this new, fresh and exciting retail environment.

The new world of mPOS still has unclaimed land, meaning there are still creative ways to deploy it. This is demonstrated in our whitepaper, How to Prevent High Shrinkage Levels When Introducing Mobile Checkouts in Retail Store. As stated in the whitepaper, Apple stores employ a unique version of mPOS. Any Apple employee walking the sales floor carries an iPad that allows them to ring up customers where they stand, thereby eliminating lines that traditional checkouts still contend with. This system of ringing sales may work well for Apple, but other retailers are experimenting with an even more unique way to use mPOS: one that involves RFID.

Leveraging Labor

There are many forward-thinking retailers today who understand the importance of being on the leading edge. Those first to adapt to the consumers’ push for mPOS will reap the rewards that come with building strong brand loyalty. But other benefits, such as labor reallocation or reduction, can be realized with mPOS.

mPOS retail mobile checkout

Imagine a customer walking into an apparel store. She sees a handbag she wants and simply scans the item using her smartphone, then exits the store. Far-fetched? Not at all. Some retailers are already doing this, while others are still wondering when the right time is to start their RFID journey. But one thing is for sure. Customers will flock to those utilizing this RFID technology.

Omnichannel Bliss

The use of RFID with mPOS is not the only benefit to retailers. Those in the omnichannel space also need RFID to solve their customer service woes. To successfully implement omnichannel strategies like click&collect or ship from store an accurate stock is a must have. When items that are ordered for instore pick up or to be send from the store are not  the apologies that ensue does little to help the brand damage that takes place each time this type of incident occurs. To read more on why RFID is the true omni channel enabler, please read more here.

With the introduction of mPOS to the market, omnichannel has come full circle. Now, when customers arrive to pick up the items they already paid for online, they can simply arrive at the store, select their purchased item, scan it out and leave. No lines. No hassle. No employees needed.

This is an interesting time in the world of retail, and consumers are in the stands patiently waiting to cheer for and support the retail winners who want the ball. Who will that be?

About Nedap

Nedap’s retail loss prevention products include electronic article surveillance, RF EAS systems, RFID EAS systems, Customer Counting and Retail Store Access Control systems.  Nedap’s retail solutions are based on intelligent identification and registration of people, animals and objects, or on innovative, ‘green’ electronic controls and power supplies. Innovation is driven by clients’ operations: systems are developed and adapted to optimize clients’ production and information processes.

Nedap brings 40 years of global experience, market expertise and close cooperation with leading retailers. Everything Nedap Retail does is driven by their mission to make it simple for retailers to always have the right products available. To achieve this, Nedap Retail offers industry-leading solutions for their customers’ diverse needs in loss prevention and stock management. For more information, visit Nedap Retail’s website: www.nedapretail-americas.com.

Fashion retailer Brownie chooses Nedap’s !D Cloud RFID software solution

Groenlo, The Netherlands, 20 July 2017 Nedap has signed an agreement with the fast-growing Spanish fashion retailer Brownie for the supply of its Radio Frequency Identification (RFID) software solution !D Cloud. Brownie uses !D Cloud to raise the in-store stock accuracy of its stores. The roll-out took place from May to June 2017. Albert Puyol, […]

NRF PROTECT 2017 – A Recap

NRF PROTECT 2017 – A Recap

At NRF PROTECT 2017, Nedap Retail loss prevention solutions were debuted.  Our premier distributors showcased our popular !D Top and the recently launched, iSense Lumen iL45 antenna in their booths.

Nedap Retail Partners at NRF Protect:

CONTROLTEK
BSI
Scarsdale Security Systems
NuTech National

During the NRF Protect show, Nedap announced the global launch of its new iSense Lumen line.  It is the latest extension of Nedap’s successful iSense hardware platform for article surveillance and article tracking in retail stores. The Lumen iL45 antenna offers new user feedback functionalities. It can be used at multiple locations in a store, thus optimizing the retailer’s product availability.

The Orange Wave continues!  Patrick O’Leary and Wouter Ubbels sat down for an interview with Gus Downing to discuss our newly released Intelligent EAS and RFID Solutions.  Check out this episode once it premieres on the Daily and lpnn.net!

Nedap hosted a successful cocktail reception, held at the Pose Rooftop Lounge of the Gaylord alongside Axis Communications, Indyme and All-Tag. It was very well attended with several LP retailers, our partners and friends. Nedap displayed our LP solutions in the tech zone, including the !D Top and the new iSense Lumen antenna.   Did you miss the tour or are you interested in learning more about our approach and vision? If so, please contact us!

During the Pose event, the D&D Daily’s LPNN’s two MCs, Amber Bradley and Joe LaRocca, filmed lived!  Catch the recap video below!

Be sure to visit Nedap at next year’s NRF Protect show at the Gaylord Texan, Dallas!

Check Out Our Photo Recap

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170 Fiorella Rubino brand stores equipped with Nedap’s iD Top RFID overhead reader

Groenlo, The Netherlands – 13 July 2017

Nedap’s iD Top Radio Frequency Identification (RFID) overhead reader for electronic article surveillance has been installed in 170 Fiorella Rubino brand stores throughout Italy. Fiorella Rubino is part of Miroglio Group, a leading fashion chain with 1.100 owned and franchise stores. The RFID rollout at the Fiorella Rubino stores is part of Miroglio’s Retail 4.0 initiative, aimed at improving its overall retail efficiency, loss prevention and service level.

Hans Hoegstedt, CEO of Miroglio Fashion: “We are always looking for ways to provide our customers with a richer, more complete shopping experience and to increase and improve the efficiency of our outlets. Here, the introduction of RFID is of key importance to us.”

Loss prevention with RFID
For the implementation of its RFID-reader in the 170 stores of the Fiorella Rubino brand, Nedap collaborated with technology company Temera. Temera’s modular TMR Core software platform enables RFID-based product tracking throughout the supply chain – from production to POS – to improve a retailer’s stock accuracy and enable omnichannel services.

Nedap’s ceiling-mounted iD Top is installed at store exits, to identify any unpaid item leaving the store. When an RFID label is read by the iD Top, data is shared directly with the TMR Core platform. Arcangelo D’Onofrio, CEO at Temera: “We tested RFID overhead readers of different suppliers during the Proof-of-Concept phase and came to the conclusion that the iD Top is the best-performing overhead reader in the market. Especially the advanced beam steering technology, which enables reliable label detection, is a unique feature that makes the iD Top especially suited for loss prevention purposes.”

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Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
T +31 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

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