Food retail is adapting rapidly to the changing demands of customers. For example, a customer can now find in all stores product ranges which even five years ago were less common. Think of biological food, gluten free, lactose free, vegan – the list grows.
The role of convenience and customer experience is getting more important as well. However, stores still need to be equipped with article surveillance systems. These systems usually do not contribute to making grocery shopping more pleasant.
This white paper explains how food retailers can improve alarm response in order to optimize sales while improving customer experience and employee satisfaction.