Boost store performance & international expansion

Misako, founded in 1998, is designing and producing its own collections of bags, suitcases and leather goods. New items arrive each week, which are sold online and in more than 200 stores in Spain, France, Portugal and Andorra.

Customer challenge

To improve the performance of the current stores, speed up the international expansion and realize their omnichannel ambitions, Misako was looking for a solution to raise their stock accuracy on item-level. Misako desired to have one single pool of products and know the exact location of each individual item. This would enable Misako to speed up processes and truly integrate the physical stores with their web shops.

Nedap Solution

By using !D Cloud, Misako is able to raise its stock accuracy to over 98%. Having full transparency of  its store stock levels is an essential part of the retailer’s international growth strategy. By raising the stock accuracy on item-level to over 98%, Misako is able to increase the on-shelf availability, improve the DC-to-store replenishment and also improve the speed of their online and Click & Collect orders.

In the stores, staff members perform a weekly count using an RFID handheld reader and the !D Cloud app on a mobile device to determine which items are available. !D Cloud then highlights the discrepancies between Misako’s Enterprise Resource Planning (ERP) system and the RFID count. Consequently, the causes of stock differences – through losses or administrative errors – can quickly be identified and dealt with.

Accurate stock data will strongly contribute to our current stores’ performance and enable our international expansion. We are a very lean organization and Nedap’s !D Cloud solution is an excellent match with our way of working. It is easy-to-use, light on our IT resources and highly scalable.

Jean François Thuilliez
Jean François ThuilliezDeputy CEOMisako

Nedap Solutions

Our team designs, builds and runs solutions on two technology platforms;
iSense is a portfolio of RF/RFID readers for in-store use with open communication protocols for existing software platforms. The popular iD Top is part of the iSense family.
!D Cloud is a truly scalable SaaS solution for RFID stock management for retail with out of the box support of RFID handheld and fixed readers. !D Cloud integrates easily with existing ERP and stock management systems.

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