Case Study Misako

Boost store performance & international expansion

About this project

Misako will use Nedap’s iD Cloud Radio Frequency Identification (RFID) software solution in its 200+ stores and its distribution centre. By using iD Cloud, Misako is able to raise its stock accuracy to over 98%. Having full transparency of its store stock levels is an essential part of the retailer’s international growth strategy.

Client
Misako
Sector
Fashion
Solutions
Inventory Management
Challenge
Raise stock accuracy over 98%
Stores
200
Used Products
iD Cloud
Misako logo

Misako, founded in 1998, is designing and producing its own collections of bags, suitcases and leather goods. New items arrive each week, which are sold online and in more than 200 stores in Spain, France, Portugal and Andorra.

Customer challenge

Misako

To improve the performance of the current stores, speed up the international expansion and realize their omnichannel ambitions, Misako was looking for a solution to raise their stock accuracy on item-level. Misako desired to have one single pool of products and know the exact location of each individual item. This would enable Misako to speed up processes and truly integrate the physical stores with their web shops.

"In today’s omnichannel world, we need to know exactly where our merchandise is. Only then, we are able to speed up our processes and truly integrate our physical stores with our webshops. True integration means that we have one single pool of products and we know the exact location of each individual item."

Jean François Thuilliez
Deputy CEO
Our solution

Full transparency of its store stock levels

By using iD Cloud, Misako is able to raise its stock accuracy to over 98%. Having full transparency of its store stock levels is an essential part of the retailer’s international growth strategy. By raising the stock accuracy on item-level to over 98%, Misako is able to increase the on-shelf availability, improve the DC-to-store replenishment and also improve the speed of their online and Click & Collect orders.

In the stores, staff members perform a weekly count using an RFID handheld reader and the iD Cloud app on a mobile device to determine which items are available. iD Cloud then highlights the discrepancies between Misako’s Enterprise Resource Planning (ERP) system and the RFID count. Consequently, the causes of stock differences – through losses or administrative errors – can quickly be identified and dealt with.

Nauwkeurige voorraadgegevens zullen sterk bijdragen aan de prestaties van onze huidige winkels en onze internationale expansie mogelijk maken.

Jean François Thuilliez, plaatsvervangend CEO