Nedap announces five-year extended warranty on EAS products

Groenlo, The Netherlands, 9 April 2019

Nedap today announces, warranty on all new iSense-based EAS systems will be extended for up to 5 years. This applies to connected systems opted with a Fast Remote Service subscription, installed after March 31st.

It is essential for retailers to make sure their EAS systems are well-ran, in order to prevent losses by e.g. theft. Nedap provides an online platform, allowing to solve 81% of the service calls remotely, without the need to dispatch a technician to the store. This keeps system downtime to a minimum, saving retailers both time and money on maintaining EAS systems.

Rob Schuurman, Managing Director of Nedap Retail explains: “Connectivity already is widely adopted amongst retailers in order to give their customers the best possible shopping experience. You can tell by the fact that data-driven concepts such as Secure Mobile Payment are gaining popularity.
We decided to extend warranty on connected iSense systems in our belief that connectivity is also key in unburdening the modern retailer. Trouble-free operation enables retailers to do what they do best: serving their customers.”

Nedap iSense EAS products have a standard warranty term of 1 year. Extended Warranty will be available for new stores with connected systems for the period of a Fast Remote Service contract (3 or 5 years) after March 31 2019.

For more information about Nedap’s warranty service please visit: www.nedap-retail.com/warranty

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Media contact:
Ilse Protsman
Marketing Communications Manager
+31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com

Decathlon advances with global RFID implementation

Nedap’s hybrid RF/RFID solution selected for 15th country

Groenlo, the Netherlands, 11 June 2015

French sporting goods retailer Decathlon has selected Nedap for its RFID roll-out in Croatia. Worldwide, Croatia is the 15th country where Nedap’s RFID solution was chosen following twelve other European countries, Russia and China. Decathlon is the first retailer worldwide to use RFID instore in such a large geographical area. In 415 stores across the 15 countries, Nedap supplies hybrid RF/RFID electronic article surveillance (EAS) systems at the store exits for loss prevention purposes.

360° article surveillance
Decathlon’s main driver to implement RFID is to increase inventory accuracy and avoid out-of-stocks. To benefit fully from the RFID deployment, Decathlon uses the RFID tags on the merchandise for loss prevention purposes as well. This enables Decathlon to track the merchandise from end-to-end – from the arrival until the moment it leaves the store. In addition, Decathlon secures selected items with a high theft risk with an additional RF hard tag.

Loss prevention with hybrid RF/RFID technology
The solution Nedap provides consists of EAS systems with hybrid technology combining RF and RFID technology in one gate. Initially, all Nedap RF EAS gates that were installed prior to the RFID roll-out were upgraded to hybrid RF and RFID EAS systems. For this, a clip-in RFID reader was added to the already installed RF gates. All new stores are equipped with hybrid RF/RFID EAS gates right away.

About Decathlon
Decathlon is a retail chain and network of innovative brands providing enjoyment for all sports people. At Decathlon, 60,000 of us live our common Purpose on a daily basis: “to make the pleasure and benefits of sport accessible to all”. In every country where we are present, we share a strong and unique company culture, reinforced by our twovalues: Vitality and Responsibility. At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices. These products are aimed at all sports enthusiasts, from beginners to experts, and are sold exclusively at Decathlon.

 

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Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
0031 (0)544 471 904
janna.dirks@nedap.com

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