Nedap announces five-year extended warranty on EAS products

Groenlo, The Netherlands, 9 April 2019

Nedap today announces, warranty on all new iSense-based EAS systems will be extended for up to 5 years. This applies to connected systems opted with a Fast Remote Service subscription, installed after March 31st.

It is essential for retailers to make sure their EAS systems are well-ran, in order to prevent losses by e.g. theft. Nedap provides an online platform, allowing to solve 81% of the service calls remotely, without the need to dispatch a technician to the store. This keeps system downtime to a minimum, saving retailers both time and money on maintaining EAS systems.

Rob Schuurman, Managing Director of Nedap Retail explains: “Connectivity already is widely adopted amongst retailers in order to give their customers the best possible shopping experience. You can tell by the fact that data-driven concepts such as Secure Mobile Payment are gaining popularity.
We decided to extend warranty on connected iSense systems in our belief that connectivity is also key in unburdening the modern retailer. Trouble-free operation enables retailers to do what they do best: serving their customers.”

Nedap iSense EAS products have a standard warranty term of 1 year. Extended Warranty will be available for new stores with connected systems for the period of a Fast Remote Service contract (3 or 5 years) after March 31 2019.

For more information about Nedap’s warranty service please visit: www.nedap-retail.com/warranty

###

Media contact:
Ilse Protsman
Marketing Communications Manager
+31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com

Nedap introduces new iSense Lumen 3-in-1 RFID antenna

In-store hardware for article surveillance and article tracking

Groenlo, The Netherlands — May 3, 2017

Today, Nedap announces the global launch of its new iSense Lumen line. It is the latest extension of Nedap’s successful iSense hardware platform for article surveillance and article tracking in retail stores. In the first half of 2017, Nedap will introduce three iSense Lumen antennas starting with the Lumen iL45, which offers new user feedback functionalities. It can be used at multiple locations in a store, thus optimizing the retailer’s product availability.

Intuitive user feedback with light & sound
The iSense Lumen antenna line is designed to enhance the user experience through advanced light and sound options. The multi-colored lights and state-of-the-art speakers notify the store staff about  the cause and urgency of specific events with light and sound signals.

Hilbert Dijkstra, Product Manager at Nedap Retail, explains: “iSense Lumen is another big step forward in the development of article surveillance solutions. It is the result of great feedback we got after the introduction of iSense in 2014. With iSense, we completely redefined the way electronic article surveillance works, because of its intelligence. The system recognizes individual items, detects the direction of the item and gives instant feedback to the store staff.”

Intelligent 3-in-1 RFID antenna
The Lumen iL45 antenna can be placed at three key locations in a store to track article movements. At the entrance, it is able to detect which items are leaving the store and it will activate an alarm with items that have not been paid for, thus minimizing losses. The antenna can also be placed between the stock room and the sales floor to track article movements and in the back to track new deliveries.

“Product availability is an absolute necessity for retailers. Our solutions enable retailers to always have the right products available without adding complexity. Our iSense hardware platform is IP-based and uses open protocols, which makes information-exchange and integrations with other solutions very simple and straightforward,” says Rob Schuurman, Managing Director at Nedap Retail.

###

Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
T +31 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

Varner selects Nedap’s loss prevention solution

Groenlo, the Netherlands — March 22, 2016

Norwegian fashion retailer Varner-Gruppen AS has selected Nedap as their new technology partner to lower the shrinkage in their retail stores. The retailer has 1,500 stores in eight European countries for a range of fashion brands. Varner will implement Nedap’s electronic article surveillance (EAS) solution, including RF antennas at the exits of stores, POS solutions and consumables. Nedap’s offering also paves the way to a growth path towards RFID, connectivity and source tagging, which can deliver additional benefits in relation to stock availability, real-time insights and cost savings.

“Lowering the shrinkage levels in our retail stores is one of the key focus areas for us. We believe that Nedap is the right partner for us to make sure that our high-risk merchandise is optimally secured today and in the future,” states Robert Granath, Head of Loss Prevention at Varner.

“We are delighted to partner with Varner to lower their shrinkage levels. We are looking forward to work closely together with our international partner network to ensure that Varner quickly reaps the benefits of our solutions,” comments Jean-Paul Papen, Key Account Manager at Nedap.

###

Media Contact
Janna Dirks
Marketing & Communication Nedap Retail
T 0031 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

Nedap and Axis launch EAS camera integration at EuroCIS 2016

Groenlo, the Netherlands — February 17, 2016

Nedap Retail, a global leader in loss prevention and stock management technology for the retail sector, and Axis Communications, market leader in network video, introduce a joint solution based on Nedap’s electronic article surveillance (EAS) solutions and Axis’ camera’s and video management software (ACS). This joint offering will officially be introduced to the market during EuroCIS, 23 – 25 February.

Effective alarm management
By combining Nedap’s !Sense EAS solution with Axis cameras, retailers benefit from a future-flexible IP-alternative to enhance their in-store security network. The joint solution makes it possible to record all RF/ RFID EAS alarms in the video management software. The Axis Camera Application can also raise alarms and trigger live views in ACS. This enables time savings and a more effective shrink reduction.

“This cooperation between Nedap and Axis Communications marks another milestone in our approach to provide retailers with smart and intelligent solutions which strengthen their security level and reduce losses. Applications directly embedded in the camera significantly reduce cost for additional hardware and installation, whilst at the same time simplifies integration and usage. We very much appreciate our partnership with Nedap and are looking forward to working together”, explains Ralph Siegfried, Business Development Manager Retail at Axis Communications.

Hilbert Dijkstra, Product Manager at Nedap Retail, stated: “We are happy to have found a great partner in Axis, who also believes in the strength of connecting individual devices to offer integrated solutions to our retail customers. We both have a standards- and IP-based approach, which makes the solution extremely scalable and easy-to-install.”

###

Media Contact
Janna Dirks
Marketing & Communication Nedap Retail
T 0031 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

EuroCIS 2016: Nedap showcases stock availability solutions

Groenlo, the Netherlands — February 9, 2016

At the upcoming EuroCIS trade show in Düsseldorf, from 23 – 25 February 2016, Nedap presents stock availability solutions for the global retail sector. The key solutions presented by Nedap (booth 10A02) are the !Sense hardware portfolio and the !D Cloud software suite. These solutions enable retailers to permanently lower their shrinkage levels and significantly improve their on-shelf merchandise availability.

!Sense : Concealed EAS systems & effective alarm management
Nedap’s !Sense portfolio includes RF/ RFID antennas and smart readers for electronic article surveillance (EAS) and in-store merchandise tracking. At EuroCIS, Nedap will showcase its hybrid (RF/ RFID) pedestals and concealed solutions – a RAIN RFID overhead reader and a door-mounted RF antenna. These solutions blend seamlessly into the store design, offer a better customer experience and enable a larger selling space in the highly frequented entrance area.

To support the store staff with their alarm management, Nedap presents plug & play IP-integrations with pagers and the cameras and video management software from Axis Communications. With the pager integration, staff members instantly receive a discrete signal in case of an EAS or metal detection alarm while the Axis integration makes it possible to record all EAS events in the video management software. The Axis Camera Application for !Sense can also raise alarms and trigger live views. This enables time savings and a more effective shrink reduction.

!D Cloud : Accurate stock data & omni-channel enablement
The !D Cloud software suite is a Software as a Service solution specifically developed for retail applications, giving retailers the quickest route to implement RFID and improve their in-store stock accuracy to over 98%. !D Cloud translates the collected data from RAIN RFID readers in the stores into comprehensive lists that highlight the out-of-stocks and overstocks. Thereby, the causes of stock differences, through losses or administrative errors, can be identified and dealt with more quickly.

A better understanding of the actual on-shelf availability enables retailers to finally do perfect replenishment which proves to significantly increase sales. The detailed insights into the exact location of each item also makes it possible to connect the stock of the physical stores with the retailer’s online platforms. This is the basis to successfully introduce omni-channel concepts like “click & collect” or “buy online & return offline” without adding complexity or a separate supply chain.

###

Media Contact
Janna Dirks
Marketing & Communication Nedap Retail
T 0031 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

Decathlon advances with global RFID implementation

Nedap’s hybrid RF/RFID solution selected for 15th country

Groenlo, the Netherlands, 11 June 2015

French sporting goods retailer Decathlon has selected Nedap for its RFID roll-out in Croatia. Worldwide, Croatia is the 15th country where Nedap’s RFID solution was chosen following twelve other European countries, Russia and China. Decathlon is the first retailer worldwide to use RFID instore in such a large geographical area. In 415 stores across the 15 countries, Nedap supplies hybrid RF/RFID electronic article surveillance (EAS) systems at the store exits for loss prevention purposes.

360° article surveillance
Decathlon’s main driver to implement RFID is to increase inventory accuracy and avoid out-of-stocks. To benefit fully from the RFID deployment, Decathlon uses the RFID tags on the merchandise for loss prevention purposes as well. This enables Decathlon to track the merchandise from end-to-end – from the arrival until the moment it leaves the store. In addition, Decathlon secures selected items with a high theft risk with an additional RF hard tag.

Loss prevention with hybrid RF/RFID technology
The solution Nedap provides consists of EAS systems with hybrid technology combining RF and RFID technology in one gate. Initially, all Nedap RF EAS gates that were installed prior to the RFID roll-out were upgraded to hybrid RF and RFID EAS systems. For this, a clip-in RFID reader was added to the already installed RF gates. All new stores are equipped with hybrid RF/RFID EAS gates right away.

About Decathlon
Decathlon is a retail chain and network of innovative brands providing enjoyment for all sports people. At Decathlon, 60,000 of us live our common Purpose on a daily basis: “to make the pleasure and benefits of sport accessible to all”. In every country where we are present, we share a strong and unique company culture, reinforced by our twovalues: Vitality and Responsibility. At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices. These products are aimed at all sports enthusiasts, from beginners to experts, and are sold exclusively at Decathlon.

 

###

Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
0031 (0)544 471 904
janna.dirks@nedap.com

Copyright © 2017 Nedap - Technology that matters - All rights reserved