Nedap announces five-year extended warranty on EAS products

Groenlo, The Netherlands, 9 April 2019

Nedap today announces, warranty on all new iSense-based EAS systems will be extended for up to 5 years. This applies to connected systems opted with a Fast Remote Service subscription, installed after March 31st.

It is essential for retailers to make sure their EAS systems are well-ran, in order to prevent losses by e.g. theft. Nedap provides an online platform, allowing to solve 81% of the service calls remotely, without the need to dispatch a technician to the store. This keeps system downtime to a minimum, saving retailers both time and money on maintaining EAS systems.

Rob Schuurman, Managing Director of Nedap Retail explains: “Connectivity already is widely adopted amongst retailers in order to give their customers the best possible shopping experience. You can tell by the fact that data-driven concepts such as Secure Mobile Payment are gaining popularity.
We decided to extend warranty on connected iSense systems in our belief that connectivity is also key in unburdening the modern retailer. Trouble-free operation enables retailers to do what they do best: serving their customers.”

Nedap iSense EAS products have a standard warranty term of 1 year. Extended Warranty will be available for new stores with connected systems for the period of a Fast Remote Service contract (3 or 5 years) after March 31 2019.

For more information about Nedap’s warranty service please visit: www.nedap-retail.com/warranty

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Media contact:
Ilse Protsman
Marketing Communications Manager
+31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com

H&M renews global multi-year contract with Nedap

Global fashion retailer selects RFID-ready loss prevention solution

Groenlo, The Netherlands — March 2, 2017

Nedap has renewed the global agreement with Hennes & Mauritz (H&M), one of the world’s largest fashion retailers, for the supply of intelligent article surveillance systems. The multi-year contract encompasses the supply and installation of Nedap’s iSense hardware and tags for new stores and refurbishments.

The iSense solution offers an outstanding detection performance, enables easy IP-integrations with other devices and direct insights via onboard dashboards. The hardware is also fully RFID-ready, which means that a future RFID upgrade is possible with the least complexity and with minimal additional investments.

Rob Schuurman, Managing Director at Nedap Retail, commented: “We are extremely proud that H&M has renewed the partnership with us. In fact, we have designed iSense with global retailers like H&M in mind, who need an effective and future-proof loss prevention solution that reinforces their global expansion and future business plans.”

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Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
0031 (0)544 471 904
janna.dirks@nedap.com

 

Calzedonia Group selects Nedap for global EAS roll-out

Stores to be equipped with Nedap’s RFID-ready loss prevention solution

Groenlo, the Netherlands — January 11, 2016

The Italian fashion retailer Calzedonia Group has selected Nedap as solution provider for security solutions such as electronic article surveillance (EAS) systems, video surveillance and intrusion detection systems. The multi-year contract encompasses the supply and installation of RF EAS hardware and consumables for loss prevention purposes. The first step entails the roll-out of EAS systems to about 50 Tezenis and Intimissimi stores. Worldwide, Calzedonia has around 4000 stores across 40 countries and the first installations were already completed in the last quarter of 2015.

Shrink reduction & future-readiness
After extensive field-testing of different EAS suppliers, Calzedonia selected Nedap’s EAS solution because of its reliable detection performance, easy connectivity and the future-proof RFID upgrade path, which makes it possible to upgrade to RFID technology in the future without the need for major additional hardware investments. All connected systems deliver real-time insights into the system and store performance for monitoring and benchmarking.

The responsible Global Risk, Security & Compliance Manager at Calzedonia stated: “As a fast growing company, we were looking for a global partner that is capable of offering the same high quality and service levels around the world. We were impressed by Nedap’s pro-active approach to lower the losses in our test stores and we are confident that the EAS roll-out to all our locations will deliver a significant impact on our profitability.”

Global partnership
While Calzedonia currently has stores all over Europe and several stores in Asia and South America, the retailer recently announced plans for expansion in the United States. According to Rob Schuurman, Managing Director at Nedap Retail: “We are proud to have been selected by Calzedonia and are looking forward to supporting the Calzedonia brands with their global expansion plans by giving the merchandise the most effective and customer-friendly protection. Our focus for 2016 is on efficient and speedy implementation through our global partner network.”

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Media Contact
Janna Dirks
Marketing & Communication Nedap Retail
T 0031 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

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