The RFD8500 easily adds high-performance next-generation RFID reading and 1D/2D barcode scanning to the mobile devices of today and tomorrow.
Global
Outdoor Voices selected Nedap to rollout iD Cloud with the objective to achieve full inventory visibility. This implies that all items, whether located in the distribution centre or in stores, are consolidated into one centralized inventory hub.
Outdoor Voices is an activewear brand that is on a mission to Get The World Moving. By freeing fitness from performance and bringing play back into everyday life, Outdoor Voices is building a community of Recreational enthusiasts who believe that #DoingThings - moving your body and having fun with friends - is the surest, most important way to a happy and healthy life.
For Outdoor Voices as a digitally native brand, it’s important that their online experience mirrors that of the brand shops and this plays an important part in OV’s strategy of activating locally and amplifying digitally. They want to provide best-in-class customer experiences, regardless of whether or not they purchase online or through OV stores.
"Our job is ensuring that we have the key partners in place who can provide best-in-class experiences for our customers so that regardless of whether or not they purchase online or through our shops, we send them home with the apparel they’ve been looking for.”
Outdoor Voices selected iD Cloud as a turn-key solution to further enable the omnichannel journey to their customers. One of the key objectives is achieving full and reliable inventory visibility throughout its retail chain to successfully deliver concepts like ship-from-store and BOPIS.
Store employees are now able to better manage the omnichannel experience, where OV can complete inventory counts with 99 per cent accuracy and therefore expose customers to every last unit available within their inventory. This coupled with the seamless integration of NewStore technology will ensure OV can serve our customers wherever they are located, online or offline.
As a digital-first company, online orders play a significant part in Outdoor Voices' business. Order fulfilment, therefore, is crucial. One of the key results of the pilot project is that the number of lost sales due to inaccurate stock dropped significantly. Web orders are located and picked from store shelves using Zebra RFID handhelds equipped with the iD Cloud app. Orders are then shipped from there when they are not available in the distribution centre. In addition, in-store safety stocks can be lowered as full inventory visibility allows for efficient replenishment.
Besides the benefits to their omnichannel journey, the use of RFID allows for increased product availability and improved on-shelf availability that has ultimately transpired in a lift for Outdoor Voices.
We can serve our customers wherever they are located, online or offline.
Kevin Harwood, Vice President of Technology
The RFD8500 easily adds high-performance next-generation RFID reading and 1D/2D barcode scanning to the mobile devices of today and tomorrow.
The iD Cloud App is designed to raise stock accuracy and product availability in retail stores. The app is easy to use and has multiple features, specially designed for retail stores.
iD Cloud Web offers detailed insights into the differences between the ERP system and the inventory counts in your stores, which raises stock accuracy and product availability.
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