Nedap Retail > > Misako: boost store performance & international expansion

About this project

Misako will use Nedap’s iD Cloud Radio Frequency Identification (RFID) software solution in its 200+ stores and its distribution centre. By using iD Cloud, Misako is able to raise its stock accuracy to over 98%. Having full transparency of its store stock levels is an essential part of the retailer’s international growth strategy.

Client
Misako

Sector
Fashion

Solutions
Inventory Management

Challenge
Raise stock accuracy over 98%

Stores
200

Used Products
iD Cloud

Misako, founded in 1998, is designing and producing its own collections of bags, suitcases and leather goods. New items arrive each week, which are sold online and in more than 200 stores in Spain, France, Portugal and Andorra.

Customer challenge

Misako

To improve the performance of the current stores, speed up the international expansion and realize their omnichannel ambitions, Misako was looking for a solution to raise their stock accuracy on item-level. Misako desired to have one single pool of products and know the exact location of each individual item. This would enable Misako to speed up processes and truly integrate the physical stores with their web shops.

"In today’s omnichannel world, we need to know exactly where our merchandise is. Only then, we are able to speed up our processes and truly integrate our physical stores with our webshops. True integration means that we have one single pool of products and we know the exact location of each individual item."

Jean François Thuilliez
Deputy CEO

Our solution

Full transparency of its store stock levels

By using iD Cloud, Misako is able to raise its stock accuracy to over 98%. Having full transparency of its store stock levels is an essential part of the retailer’s international growth strategy. By raising the stock accuracy on item-level to over 98%, Misako is able to increase the on-shelf availability, improve the DC-to-store replenishment and also improve the speed of their online and Click & Collect orders.

In the stores, staff members perform a weekly count using an RFID handheld reader and the iD Cloud app on a mobile device to determine which items are available. iD Cloud then highlights the discrepancies between Misako’s Enterprise Resource Planning (ERP) system and the RFID count. Consequently, the causes of stock differences – through losses or administrative errors – can quickly be identified and dealt with.

Press release

Impression

Accurate stock data will strongly contribute to our current stores’ performance and enable our international expansion.

Jean François Thuilliez, Deputy CEO

Used products

Raise stock accuracy over 98%

iD Cloud

iD Cloud App

The iD Cloud App is designed to raise stock accuracy and product availability in retail stores. The app is easy to use and has multiple features, specially designed for retail stores.

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iD Cloud

iD Cloud Web

iD Cloud Web offers detailed insights into the differences between the ERP system and the inventory counts in your stores, which raises stock accuracy and product availability.

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Case Study Misako

Boost store performance & international expansion

About this project

Misako

Full transparency of its store stock levels