Acne Studios store inside

Case Study Acne Studios

Unified online & in-store experience

Acne Studios store front

About this project

Acne Studios selected Nedap for the supply of its RFID software platform iD Cloud. The global rollout to Acne Studios’ 45 stores in 12 countries was accomplished in only three months. Using iD Cloud, the retailer aims to raise the in-store stock accuracy in their stores and enable omnichannel services.

Client
Acne Studios
Sector
Fashion
Solutions
Inventory Management
Challenge
Unify the online and in-store experience and service
Stores
45
Used Products
iD Cloud
Acne Studios logo

Acne Studios, founded in 1996, is a multidisciplinary fashion house based in Stockholm, Sweden with its own-brand retail stores in locations around the world. Acne Studios offers men’s and women’s ready-to-wear fashion, footwear, accessories and denim, as well as special artistic collaborations and one-off projects.

Customer challenge

Acne Studios

Acne Studios’ main challenge was how to unify the online and in-store experience and service in order to gain and maintain the trust of the customers. To never disappoint a customer – in the stores or online – product availability key. Acne Studios realized that the only way to master this is by having a nearly 100% stock accuracy. Therefore, automating the in-store stock-taking with RFID was the logical next step.

Acne Studios store inside

"Our main challenge is how to unify the online and in-store experience and service in order to gain and maintain the trust of our customers. The only way to master this is by having a nearly 100% stock accuracy. Therefore, automating our stock-taking with RFID was the logical next step."

Mattias Magnusson
CEO
Our solution

Successful rollout in 12 countries accomplished in three months

Using iD Cloud, Acne Studios achieves a high stock accuracy and optimizes the replenishment processes. To achieve this, the employees frequently take inventory with the iD Cloud software, which gives insight into the actual stock. The accurate stock data also serves as a solid base to offer omnichannel services to their customers and truly unify the online and in-store brand experience.

The pace of the RFID implementation at Acne Studios was extraordinarily high as it took only 3 months from the first proof-of-concept to the completion of the rollout to 12 countries. During this period, the ERP integration, staff training and RFID labelling of the merchandise were completed.

We believe that in today’s cloud empowered world, it does not make sense to opt for an on-premises software solution.

Mattias Magnusson, CEO